Wednesday, 14 December 2011

Oops! A letter from Mark I forgot to post!

To be fair, it popped into my inbox four days after Mark sent it. Which has its own irony...

Dear Dom

Thank you for your emails last week.

On 2 December, our 18:51 from Paddington was delayed when a failed train caused an obstruction. Our 08:06 on 8 December was late due to a delay on the Bourne End branch line (an earlier signal fault) and coming back that evening our 19:22 was held up whilst the signalling at Southall was examined. The delay then escalated from there.

Three very frustrating delays. Please accept my apologies.

Kind regards

Mark Hopwood
Managing Director

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