Monday, 12 September 2011

Mark. Hopwood. Here. Now.

Dear Dom

Thank you for your email regarding your delay on Monday morning. Unfortunately, the Driver of our 06:00 service from Bristol Temple Meads to Paddington was suddenly taken ill whilst on route. The chain of care he received was very efficient which meant this train was only slightly delayed, but this impacted the ability for other services to keep to their paths. Our 08:06 service from Oxford was one of those affected, I am sorry.

I am also sorry this put a downer on the start of your day but I hope the rest of your week has gone well.

Kind regards

Mark Hopwood
Managing Director

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